Writing Samples
Leidos
Communications Manager
August 2024 - Present
Lead communications efforts for key executive stakeholders, including Corporate Legal, Corporate Social Responsibility, and Inclusion, Diversity, Equity, and Accessibility.
Technical Writer, Change Management
March 2023 - August 2024
Provide communication support for IT Change Management Analysts and Subject Matter Experts, maintain a vast knowledge base of articles on the Leidos intranet, and provide communications guidance to Office of Technology employees and leadership.
Due to the proprietary nature of my work, samples are not available for my time at Leidos.
Appian Corporation
Information Developer II, Financial & Insurance Solutions
May 2022 - January 2023
Maintained the customer-facing documentation repositories for Appian’s Financial and Insurance Solutions; pre-configured applications built on Appian’s low code platform to satisfy specific business needs.
Connected Underwriting Documentation Site: Connected Underwriting is a pre-configured solution that provides insurance professionals with the tools they need to gather information to establish insurance policies and facilitate communication with prospective policy holders.
Connected Claims Documentation Site: Connected Claims is a pre-configured solution that allows insurance professionals the ability to initiate, track, and complete insurance policy claims across a series of policy types.
FAST Enterprises
Technical Writer, Communications Manager; Pennsylvania Tax Hub Project
June 2018 – May 2022
Oversaw the execution of communications and documentation to support the Pennsylvania Tax Hub (PATH), a 5-year project to replace the PA Department of Revenue’s aging tax processing architecture with a single, comprehensive system.
Getting Started with myPATH Instructions PDF: This set of instructions was provided digitally to Pennsylvania taxpayers as an aid for establishing a myPATH account so they may pay their PA state taxes online for free.
Rollout 1 Communication Plan PDF: This communication plan sets out the strategies used to communicate the modernization of Pennsylvania Motor and Alternative Fuels Tax to impacted taxpayers.
PATH Internal Newsletter (June 2020) PDF: This newsletter was part of a internal publication distributed to Department of Revenue employees each month, providing them PATH project updates, key dates, helpful resources, and more.
Unemployment Insurance Monetary Determination Help Topic PDF: This knowledge base article is an example of the large repository of technical documentation resources available to Unemployment Insurance clients (this is a non-PATH document).
Auburn University Harbert College of Business
Communications and Marketing Graduate Assistant
January 2017 – May 2018
Managed the website for the Raymond J Harbert College of Business and produced marketing and recruitment materials to various print and digital publications.
Alabama Business Journal Ad: This advertisement for the Harbert College of Business ran in the January 2018 issue of the Alabama Business Journal.
Harbert College of Business Website: My work involved creating a more fluid site map for the Harbert College of Business and rewriting site content for search engine optimization (SEO).
Auburn University College of Liberal Arts
Teacher of Record
August 2016 - December 2017
Managed in-class activities and discussions while deploying pedagogical techniques, developing a teaching style tailored to each section, and hosting office hours.
Spring 2017 ENGL 1120 Syllabus: Independently ran 16 weeks of classes for two sections of Composition students, including creating a syllabus, lesson plans, and assignments.
New Balance, Inc. / Warrior Sports
Grassroots Marketing Tour Manager
April 2014 - August 2015
Travelled the country for two summers (2014 and 2015), promoting the newest lacrosse equipment for Warrior Sports, New Balance’s lacrosse and hockey subsidiary.
2015 Tour Start in Warren, MI: Maintained more than $200,000 in combined equipment while traveling the West and East coasts over a two-summer period, interacting with over 200,000 Warrior customers.
2015 Tour in Virginia Beach, VA: Reported tournament statistics, attendance, and inventory weekly, including content for digital marketing use.
Publications
Sweat and brains
Lewis, H., & Jorgensen, B., (2015). Sweat & brains: a look into intellectual and vocational trends, and their importance. IPCC Conference 2015: An exploration of the interplay between intellectual and vocational interests in academia and their relation to technical writing’s genesis.
Contextualizing place as type
Lewis, H., (2018), Contextualizing place as type:creating an auburn typeface. Xchanges Journal 12(2): A design study on the influence of Auburn University architecture and spirit in creating a typeface that is representative of the university.
Contact Me
You may connect with me via LinkedIn or contact me using the information below: